Effective date: July 1, 2026

Privacy Policy

American Tech Consultants respects your privacy. This policy explains how we collect, use, and protect information through our website, support portal, and Android app.

Information We Collect

We may collect information you provide directly, including your name, email address, phone number, company name, account registration details, support ticket details, ticket replies, internal service history, and other information you submit through forms or the support portal.

We may also collect basic technical information such as page visits, device/browser information, IP address, timestamps, and app or website usage events needed to operate, secure, and improve our services.

How We Use Information

We use information to provide IT support, manage tickets, assign work to staff members, communicate with customers, maintain account access, improve our website and app, prevent abuse, and comply with legal or security requirements.

Support Tickets and Staff Access

Support tickets may be assigned to American Tech Consultants staff members. Staff may view ticket details, add internal notes, update ticket status, and close tickets as part of providing service.

Android App

The American Tech Consultants Android app is a WebView app that loads our website and support portal. Information submitted in the app is handled the same way as information submitted through the website.

Sharing Information

We do not sell your personal information. We may share information with service providers that help us operate our website, app, email, analytics, hosting, or support systems, or when required for legal, security, or business operations.

Data Security

We use reasonable administrative, technical, and organizational safeguards to protect information. No online system can be guaranteed to be completely secure, but we work to protect customer information from unauthorized access or misuse.

Data Retention

We keep information as long as needed to provide services, maintain business records, resolve disputes, secure our systems, and comply with legal obligations.

Your Choices

You may contact us to request access, correction, or deletion of personal information where applicable. Some records may need to be retained for business, security, or legal reasons.

Contact Us

If you have questions about this privacy policy, contact American Tech Consultants at:

Email: support@americantechconsultants.com
Phone: (954) 998-2994
Address: 5846 S Flamingo Rd, #120, Cooper City, FL 33330