Effective date: September 7, 2026
Terms of Service
These Terms of Service apply to websites, software, support, consulting, managed technology services, subscriptions, equipment assistance, and related services provided by American Tech Consultants. By purchasing, requesting, or using our services, you agree to these terms.
Service Provider
American Tech Consultants is operated by Aguiar, LLC. References to "American Tech Consultants," "ATC," "we," "us," or "our" refer to the service provider.
Services Are Provided As Is
All services are provided on an as-is and as-available basis. We make reasonable efforts to provide professional technology support, consulting, development, and maintenance services, but we do not guarantee any specific business result, uptime, cybersecurity outcome, data recovery result, AI output accuracy, software compatibility, or issue resolution.
Payments and Non-Refundable Fees
All payments, deposits, monthly service fees, project fees, consultation fees, setup fees, equipment configuration fees, and hourly labor charges are non-refundable unless a separate written agreement signed by American Tech Consultants states otherwise.
By submitting payment, you acknowledge that funds are paid for reserved time, access to services, planning, consulting, technical labor, administrative work, vendor coordination, and other business resources. Missed appointments, unused included monthly labor, discontinued projects, customer delays, or a decision not to use completed work do not create a refund obligation.
Subscriptions and Included Labor
Recurring support plans include only the labor, support channels, and services described in the applicable plan or written service agreement. Included monthly labor does not roll over or accumulate unless specifically stated in writing. Work outside the included scope is billable separately, generally at $100/hour unless another written rate applies.
Project Work and Scope Changes
Website, software, automation, AI, cloud, equipment, and infrastructure projects are limited to the agreed scope. Additional features, revisions, integrations, troubleshooting, content entry, meetings, data cleanup, migrations, or third-party coordination may require additional billing or a revised estimate.
Customer Responsibilities
You are responsible for providing accurate information, timely access, passwords or credentials when required, approvals, content, hardware, software licenses, vendor accounts, and backups unless we separately agree to provide those services. Delays caused by missing information, third-party providers, vendor restrictions, account access, or customer inaction may affect timelines and costs.
Third-Party Services
We may help configure or support third-party platforms such as hosting, email, Microsoft 365, DNS, payment tools, AI platforms, APIs, software vendors, hardware vendors, and cloud providers. Third-party services are governed by their own terms, pricing, limits, availability, security practices, and support policies. We are not responsible for third-party outages, billing changes, policy changes, data loss, or service interruptions.
Equipment and Materials
Equipment, hardware, software licenses, subscriptions, shipping, vendor fees, and materials may be billed separately. Once ordered, opened, configured, installed, licensed, shipped, or delivered, equipment and third-party costs are non-refundable unless the vendor independently accepts a return or refund.
Support Tickets
Support tickets may be reviewed, assigned to staff members, updated with internal notes, prioritized, and closed when we determine the work is complete, outside scope, awaiting customer action, resolved, or no longer actionable. Closing a ticket does not waive payment obligations for work performed.
Acceptable Use
You agree not to use our website, support portal, systems, or services for illegal activity, abuse, spam, unauthorized access, malware, credential theft, harassment, infringement, or activity that interferes with our systems or other customers.
Limitation of Liability
To the fullest extent allowed by law, American Tech Consultants and Aguiar, LLC are not liable for indirect, incidental, special, consequential, exemplary, or punitive damages, including lost profits, lost revenue, lost data, downtime, business interruption, or reputational harm. Our total liability for any claim is limited to the amount you paid directly to us for the specific service giving rise to the claim during the prior thirty days.
Changes to These Terms
We may update these terms from time to time. Continued use of our website, support portal, subscriptions, or services after updates are posted means you accept the revised terms.
Manual Acceptance
By signing below, I acknowledge that I have read and agree to the American Tech Consultants Terms of Service, including the as-is service language, non-refundable payment terms, subscription scope, additional labor charges, and limitation of liability.
Customer Name
Company
Signature
Date
Accept Terms Electronically
Use this option to accept the Terms of Service digitally. ATC will record the submitted name, company, email, typed signature, terms version, server timestamp, IP address, and browser/device information for recordkeeping.
Contact
Email: support@americantechconsultants.com
Phone: (954) 998-2994
Address: 5846 S Flamingo Road, #120, Cooper City, Florida 33330